Power
Water
Sewer
Gas
Internet
Streetlight
& more

The outage solution
your community can count on.

Solve after-hours call burden.
Handle unlimited customer reports.
Thoughtful, fast, empathetic responses.
Launch a public outage map in days.

Get Started Learn More
City Utilities
Power
Water
Sewer
Gas
Internet
Streetlight
& more

A better outage experience

Hometown Grid helps your community stay informed and your crews stay ahead.

Simple

  • Up and running in days
  • No training needed
  • No app downloads required
  • Flexible terms, no long contracts
  • One platform: outages, GIS, AMI, weather

Reliable

  • Cuts calls by 90–100%
  • Handles thousands of reports at once
  • Built-in crew dispatch
  • Built-in crew notifications
  • Clear, useful reports

Proven

  • Trusted in tornadoes and ice storms
  • Responds to all customers in seconds
  • Text thousands within minutes
  • Real-time public outage map
  • Supports electric, water, gas, fiber, sewer & more

Get started before the next storm.

Operational in days

Contact Us Today
"It's revolutionary - almost too good to be true. It allows us to focus on our jobs instead of scrambling during an outage. We can spend more time with our families, restore power faster, reduce truck rolls, and ultimately uplift our community all at once."
— Benton County Electric System