Power
Water
Sewer
Gas
Internet
Streetlight
& more

The outage solution
your community can count on.

Solve after-hours call burden.
Handle unlimited customer reports.
Thoughtful, fast, empathetic responses.
Operational in days.

Trusted by 50+ utilities

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City Utilities
Power
Water
Sewer
Gas
Internet
Streetlight
& more

A better outage experience

Hometown Grid helps your community stay informed and your crews stay ahead.

Simple

  • Up and running in days
  • Intuitive, even during storms
  • No app downloads required
  • Works out of the box
  • Flexible terms, no long contracts
  • One platform: OMS, IVR, GIS, AMI, AVL & more

Reliable

  • Cuts calls by 90–100%
  • Handles thousands of reports at once
  • Built-in crew dispatch
  • Built-in crew notifications
  • Clear, useful reports
  • Real-time damage heatmaps with crew-hour estimates

Proven

  • Trusted in tornadoes and ice storms
  • Full situational awareness
  • Responds to affected customers in seconds
  • Text thousands within minutes
  • Real-time public outage map
  • Supports electric, water, gas, fiber, sewer & more

Get started before the next storm.

Operational in days

Contact Us Today
"One of the best innovations we've seen in the industry in years.
Big or small, no matter the size of your utility, Hometown Grid is a great addition to your team."
— Kevin Goins, General Manager, Loudon Utilities


"I can't imagine going into another storm without Hometown Grid.
During Winter Storm Fern, we could see exactly where the damage was and where to send crews, in real time. We'd never had that before."
— Brandon Presley, Chairman, Water Valley Utilities Commission